FAQ

General & Brand

Who is Skreambikes?

Skreambikes was established in 2013 by fixed gear enthusiasts in Hong Kong. We are dedicated to manufacturing robust, lightweight, and versatile fixed gear framesets that empower the new generation of riders to transform the urban cycling scene.

What makes Skream frames unique?

We use premium 6066-T6 triple-butted aluminum for our frames, which offers a superior strength-to-weight ratio compared to standard alloys. Our designs focus on modern geometry, versatile tire clearance, and high-quality finishes that stand out in any city.

Where can I buy Skream products in my country?

While you can order directly from our website, we have an extensive network of authorized distributors worldwide. Click here to find a local shop near you.




Sizing & Fit

How do I choose the right size?

Check our Size Guide on the product page. As a rule of thumb: XS (155-165cm), S (165-175cm), M (175-185cm), L (180-190cm), XL (190cm+).



I am between two sizes. Which one should I get?

For a more aggressive, "twitchy" race feel, size down. For more stability and comfort on long street rides, size up.



Do your frames have a high Bottom Bracket?

Yes, our geometry is optimized for the street and track with a higher BB drop to prevent pedal strike during sharp cornering or fixed-gear crits.



Ordering & Global Shipping

Do you ship to my country?

Yes! We offer worldwide shipping for all Skream frames and components. We partner with leading global couriers to ensure your order arrives safely, and we automatically select the most efficient carrier based on your specific location.

How much does shipping cost?

Shipping rates are calculated live at checkout based on your location and the weight of your order.

How long does delivery take?

We typically process orders within 5 business days, and shipping generally takes 5–14 days worldwide. Please note that delivery times may vary slightly based on your country's customs procedures.



Can I change or cancel my order?

Any changes to frameset orders must be requested within 2 business days. Once an order has been processed for shipping, it cannot be cancelled.



Can I return my frameset if I change my mind?

We generally do not accept returns or exchanges unless the product is defective upon arrival. We encourage all customers to double-check their size and color choices before ordering.



How is my bike frame packaged?

All framesets and components are professionally packed using high-density foam protection and durable carton boxes.

My tracking hasn't updated in 3 days. What should I do?

International tracking can sometimes pause while a package clears customs. If there is no movement for more than 7 days, contact us at skreambikes@gmail.com.



Do you ship to P.O. Boxes?

Unfortunately, we cannot ship to P.O. Boxes or shipping agents. We require a physical address for all deliveries.



Technical Specifications

What material are Skream frames made of?

Most of our frames are crafted from 6066-T6 triple-butted aluminum alloy for the best strength-to-weight ratio.


How does the Ranger differ from the Magnum?

The Ranger is our dedicated Tracklocross and commuter frameset. It features even wider tire clearance (up to 700c x 43c), front disc brake mounts on a full carbon fork, and mounting holes for bottle cages, racks, and fenders.


Are your forks full carbon?

Yes, our framesets (including the Magnum and Ranger) come with a high-performance, tapered full carbon fork (1 1/8" - 1.5") to reduce weight and absorb road vibration.



What Bottom Bracket (BB) standard do you use?

We use a standard 68mm BSA (English) threaded BB shell—the most reliable and easy-to-service standard in the world.


What is the seatpost diameter?

Our frames typically use a Ø 31.6 mm seatpost for maximum power transfer and stiffness.



What headset do I need?

We use an integrated tapered headset (usually Ø 41.8-51.8mm). A high-quality Skream alloy headset is included with every frameset.


What is the maximum tire clearance?

For the Magnum frameset, the frame and carbon fork clear up to 700x35c tires. Please check specific product pages for other models.



Can I run brakes on Skream frames?

Yes. Most of our frames and forks are drilled to accept standard rim brakes. The Ranger also features a hidden front disc brake mount for those looking for extra stopping power in all-weather conditions.



Assembly & Maintenance

What torque settings should I use?

Seatpost Clamp: 5–6 Nm
Stem (Steerer): 5 Nm
Stem (Faceplate): 5 Nm Always use a torque wrench.

Do I need to "face" or "ream" the frame?

Our frames are precision-finished, but we always recommend a professional mechanic check the BB shells and headtube for a perfect flush fit.


How do I maintain the matte/fade finish?

Clean with mild soap and water. Avoid harsh chemicals or wax-based polishes on matte finishes, as they can cause streaking.

Where can I find my serial number?

The serial number is stamped on the underside of the Bottom Bracket shell. Record this immediately for insurance purposes.


Warranty & Returns

What is the warranty on Skream frames?

We offer a 2-year limited warranty against manufacturing defects for the original owner.

What isn't covered by the warranty?

Normal wear and tear, paint chips from road debris, damage from over-tightening bolts, or modifications (like drilling) are not covered.

How do I make a warranty claim?

Please email skreambikes@gmail.com with your order number, proof of purchase, and clear photos of the damaged part.

Where can I find more details about your warranty policy?

You can view our full warranty terms, including coverage for frames and forks, by clicking here.

Still have questions? Please contact us for further assistance.