FAQ

Skreambikes was established in 2013 by fixed gear enthusiasts in Hong Kong. We are dedicated to manufacturing robust, lightweight, and versatile fixed gear framesets that empower the new generation of riders to transform the urban cycling scene.

We use premium 6066-T6 triple-butted aluminum for our frames, which offers a superior strength-to-weight ratio compared to standard alloys. Our designs focus on modern geometry, versatile tire clearance, and high-quality finishes that stand out in any city.

While you can order directly from our website, we have an extensive network of authorized distributors worldwide. Click here to find a local shop near you.

Check our Size Guide on the product page. As a rule of thumb: XS (155-165cm), S (165-175cm), M (175-185cm), L (180-190cm), XL (190cm+).

For a more aggressive, "twitchy" race feel, size down. For more stability and comfort on long street rides, size up.

Yes, our geometry is optimized for the street and track with a higher BB drop to prevent pedal strike during sharp cornering or fixed-gear crits.

Yes! We offer worldwide shipping for all Skream frames and components. We partner with leading global couriers to ensure your order arrives safely, and we automatically select the most efficient carrier based on your specific location.

Shipping rates are calculated live at checkout based on your location and the weight of your order.

We typically process orders within 5 business days, and shipping generally takes 5–14 days worldwide. Please note that delivery times may vary slightly based on your country's customs procedures.

Any changes to frameset orders must be requested within 2 business days. Once an order has been processed for shipping, it cannot be cancelled.

We generally do not accept returns or exchanges unless the product is defective upon arrival. We encourage all customers to double-check their size and color choices before ordering.

We offer two ways to receive your order:

• EMS (Standard Express): Fast and direct. This method does not include import taxes or VAT. You will be responsible for paying these fees to the courier upon delivery.

• DPD/DHL (Tax-Inclusive): Your order is routed through our logistic hub in Belgium/ Germany. This shipping fee includes all import taxes and VAT, so you won't have to pay anything extra. Please note this method takes longer to arrive due to the extra logistics step.

If you aren't home, the courier will leave a notification and hold the parcel at a local depot. It is your responsibility to arrange redelivery or collection promptly. Please do not ignore these notifications; if a parcel is left for too long, the courier may "abandon" or "destroy" it. In such cases, the order is not eligible for a refund.

If you choose to refuse the delivery because of customs charges, the parcel will be returned to us. Please note that in this scenario, the original shipping fees are non-refundable, and a 10% handling fee will be deducted from your refund to cover the return costs billed to us by the courier.

All framesets and components are professionally packed using high-density foam protection and durable carton boxes.

We send the tracking number to you once our fulfillment team has packed your order ready for courier pick-up. Please keep in mind that tracking numbers can take up to 48 hours to update once scanned by the courier. Enter your tracking number directly into the courier’s website for the most up-to-date information.

International tracking can sometimes pause while a package clears customs. If there is no movement for more than 7 days, contact us at info@skreambikes.com.

Unfortunately, we cannot ship to P.O. Boxes or shipping agents. We require a physical address for all deliveries.

Please inspect all items immediately after receiving them, before installation or use.
If we shipped you an incorrect item, or the item was damaged during shipping, please contact us and provide a photo of the item you received. We will help you get it sorted out.

Most of our frames are crafted from 6066-T6 triple-butted aluminum alloy for the best strength-to-weight ratio.

The Ranger is our Tracklocross and commuter frameset. It features even wider tire clearance (up to 700c x 43c), front disc brake mounts on a full carbon fork, and mounting holes for bottle cages, racks, and fenders.

Yes, our framesets (including the Magnum and Ranger) come with a high-performance, tapered full carbon fork (1 1/8" - 1.5") to reduce weight and absorb road vibration.

We use a standard 68mm BSA (English) threaded BB shell—the most reliable and easy-to-service standard in the world.

Our frames typically use a Ø 31.6 mm seatpost for maximum power transfer and stiffness.

We use an integrated tapered headset (usually Ø 41.8-51.8mm). A high-quality Skream alloy headset is included with every frameset.

For the Magnum frameset, the frame and carbon fork clear up to 700x35c tires. Please check specific product pages for other models.

Yes. Most of our frames and forks are drilled to accept standard rim brakes. The Ranger also features a hidden front disc brake mount for those looking for extra stopping power in all-weather conditions.

Seatpost Clamp: 5–6 Nm
Stem (Steerer): 5 Nm
Stem (Faceplate): 5 Nm Always use a torque wrench.

Our frames are precision-finished, but we always recommend a professional mechanic check the BB shells and headtube for a perfect flush fit.

Clean with mild soap and water. Avoid harsh chemicals or wax-based polishes on matte finishes, as they can cause streaking.

The serial number is stamped on the underside of the Bottom Bracket shell. Record this immediately for insurance purposes.

We offer a 2-year limited warranty against manufacturing defects for the original owner.

Normal wear and tear, paint chips from road debris, damage from over-tightening bolts, or modifications (like drilling) are not covered.

Please email info@skreambikes.com with your order number, proof of purchase, and clear photos of the damaged part.

You can view our full warranty terms, including coverage for frames and forks, by clicking here.